Terms of Service

1. These Terms set out the rules for providing services electronically and selling digital products by the Seller through the Space Ads Academy online store.

2. Issued under art. 8 of the Polish Act of 18 July 2002 on the Provision of Electronic Services ("USDE").

3. Applicable laws include in particular: USDE; the Polish Consumer Rights Act of 30 May 2014 ("CRA"); the Polish Civil Code ("CC"); Regulation (EU) 2016/679 ("GDPR") and EU consumer directives 2011/83/EU, 2019/770/EU, 2019/771/EU.

4. Definitions:

• Seller — Space Ads Sp. z o.o., spółka z ograniczoną odpowiedzialnością, registered office in Warszawa (Plac Bankowy 2, 00-095 Warszawa, Polska), Polish VAT ID PL5252938464, REGON 524125730, KRS 0001011955, registered with Sąd Rejonowy dla m. st. Warszawy w Warszawie, XII Wydział Gospodarczy KRS, share capital 10 000,00 PLN, e-mail support@spaceads.agency.
• Store — online store at academy.spaceads.pl (PL market) and academy.spaceads.agency (international market).
• Customer — a natural person, legal person or unincorporated entity purchasing in the Store.
• Consumer — a Customer being a natural person performing a legal act not directly related to their business or professional activity (CC art. 22¹).
• Sole-trader Consumer — a self-employed natural person whose purchase has no professional character (CRA art. 7aa, art. 38a) — protected analogously to a Consumer.
• Digital product — an online course, e-book, downloadable file, software or other digital content within the meaning of CRA art. 2(5).
• Account — Customer's profile in the Store, accessible after signing in with e-mail and password.
• Order — Customer's declaration of intent to conclude a Sales Contract.
• Sales Contract — a contract for the supply of digital content under these Terms.

1. Use of the Store requires (a) an internet-enabled device, (b) a modern browser (Chrome, Firefox, Safari, Edge in vendor-supported versions), (c) JavaScript and cookies enabled, (d) an active e-mail account.

2. The Seller applies technical and organisational measures to protect Customer data, including TLS encryption, role-based access control and regular audits.

3. The Customer must use the Store in accordance with the law and these Terms. Supplying unlawful content is prohibited (USDE art. 8(3)(2)(b)).

4. The Seller may block an account in case of breach, after prior notice to cease.

1. The Account is created by entering an e-mail address and setting a password (sign-in is by e-mail and password). It may be created automatically upon first purchase — the Customer then receives an activation e-mail to set a password.

2. Account creation and maintenance are free. The service is provided for an indefinite period.

3. The Customer may delete the Account at any time by contacting support@spaceads.agency.

1. An Order is placed by selecting a Digital product, completing the order form and accepting these Terms, the Privacy Policy and — for Consumers — consent to start delivery before the withdrawal period expires.

2. The Order is accepted upon the Seller receiving payment confirmation from the payment operator.

3. At that moment a Sales Contract is concluded.

4. The Customer receives a confirmation e-mail with these Terms (CRA art. 14(1) — durable medium).

1. Polish-market prices (PLN) are gross — they include Polish VAT of 23%. International-market prices (USD/EUR/GBP) are shown net; any VAT due is calculated and shown in the order summary depending on your country and status: EU consumers are charged Polish VAT 23% (until the OSS threshold is crossed — art. 28k(2) of the Polish VAT Act), verified EU businesses are reverse-charged (0%), and non-EU buyers are outside the scope of Polish VAT. The final amount payable is always shown before payment.

2. Where price reductions apply, the Seller also displays the lowest price within the 30 days preceding the reduction (Omnibus Directive transposition).

3. Payment is collected upfront, prior to delivery, via Stripe Payments Europe Ltd. (card and local payment methods depending on availability).

4. The Seller does not store card data — entered solely on the operator's checkout.

5. A VAT invoice is issued automatically by InFakt (sub-processor) and delivered through the customer panel and by e-mail. By accepting these Terms the Customer consents to electronic invoices (Polish VAT Act art. 106n(1)).

1. Delivery occurs immediately after payment is captured, by making the product available in the Account or sending a download link.

2. Technical means sufficient to play the content (PDF, ZIP, MP4 H.264, EPUB, etc., per the product page) are required.

3. Duration of access: indefinite, unless the product page states otherwise (e.g. timed access to a course).

4. The Seller will notify the Customer of updates necessary to keep the product compliant with the contract (CRA art. 43k).

1. The Consumer has the right to withdraw within 14 days of contract conclusion, without giving any reason, free of charge (CRA art. 27).

2. The withdrawal form template is available at /withdrawal or by e-mail to support@spaceads.agency.

3. §7 applies analogously to a Sole-trader Consumer (CRA art. 38a).

1. The Seller is liable for non-conformity of the Digital product with the contract under CRA Chapter 5b (art. 43h–43q).

2. Non-conformity covers in particular: deviation from description, lack of functionality or interoperability, lack of contracted continuity of access.

3. The Consumer may demand:

1. bringing into conformity (repair or update);
2. price reduction;
3. withdrawal from the contract — where non-conformity is material or unresolved after notice.

4. Complaints to support@spaceads.agency or by post to the Seller's seat, including: name, e-mail used for the purchase, Order number, description.

6. For B2B Customers (other than Sole-trader Consumers), warranty liability may be limited under CC art. 558 §1.

1. The Consumer may use out-of-court resolution methods, in particular:

• mediation by the Polish Voivodeship Trade Inspectorate (WIIH);
• arbitration before the permanent consumer arbitration court at WIIH;
• free assistance of the local Consumer Ombudsman or NGO (e.g. Federacja Konsumentów — federacja-konsumentow.org.pl);
• for EU consumers, the European Commission's list of certified out-of-court dispute-resolution bodies — consumer-redress.ec.europa.eu. The EU Online Dispute Resolution (ODR) platform was shut down on 20 July 2025 (Regulation (EU) 2024/3228) and no longer accepts complaints.

The Seller is the controller of Customer personal data. Detailed processing information is in the Privacy Policy. Cookies are described in the Cookie Policy.

1. All rights to Digital products belong to the Seller or its licensors.

2. Upon conclusion of the Sales Contract the Customer receives a non-exclusive, non-transferable licence for personal use, scoped by the product page, for the duration of access (typically indefinite).

3. The Customer may not:

• resell, rent or share the product with third parties;
• reverse engineer or modify it to obtain source code;
• remove copyright notices.

4. Breach is an infringement of the Polish Copyright Act of 4 February 1994 and may give rise to civil and criminal liability.

1. §7 (right of withdrawal) and §8(1)–(5) (consumer non-conformity) do not apply to Customers who are neither Consumers nor Sole-trader Consumers.

2. The Seller's liability vis-à-vis a B2B Customer for damages related to the contract is limited to the total of the fees paid by the Customer in the 12 months preceding the event causing the damage, excluding lost profits and indirect damages. This limitation does not cover damage caused intentionally or through gross negligence and does not affect mandatory provisions of law.

3. Reverse-charge VAT for EU VAT-registered businesses outside Poland requires a valid EU VAT number and is applied per VAT rules.

1. The Seller may amend these Terms for valid reasons (legal changes, scope changes, security).

2. Notice is given to Customers with an Account by e-mail and on the Store, at least 14 days in advance.

3. Customers may terminate the Account agreement before the changes take effect.

4. Sales Contracts concluded prior to the change date remain governed by the previous version.

5. The accepted version is recorded with the Order data. Archived versions available on request.

1. Matters not regulated herein are governed by Polish law, in particular USDE, CRA, CC, the Polish Copyright Act, and GDPR.

2. Disputes with B2B Customers fall under the jurisdiction of the courts for the Seller's seat. Disputes with Consumers fall under jurisdiction defined by the Polish Civil Procedure Code.

3. These Terms enter into force on 2026-06-12.

This section applies only to products marked as a monthly subscription (currently: Space Ads OS). §1–§14 apply accordingly; §15 details the renewal mechanic, cancellation and the right of withdrawal in a recurring cycle.

15.1 Billing cycle and renewal

1. The subscription is billed monthly in advance. The first charge takes place at activation; subsequent charges run automatically every 30/31 days from the first-charge anniversary.

2. Each renewal is treated as a separate digital-content supply delivered immediately — the Customer receives extended CLI access and a VAT invoice for the current cycle.

3. The Seller notifies the Customer by email of every successful and failed renewal payment. The email address provided at activation is the only channel for subscription-related communication.

15.2 Cancellation

1. The Customer may cancel the subscription at any time via the dashboard at academy.spaceads.agency/account/subscription or by contacting support (support@spaceads.agency).

2. Cancellation takes effect at the end of the current paid cycle — until that date the Customer retains full access to the CLI and every module.

3. The Seller does not refund any pro-rated portion of the fee for unused time within the cycle (no proration). The Customer paid for access through the end of the cycle and may use it until the renewal date.

4. After the end of the paid cycle the CLI stops accepting commands. The Customer's local data (client briefs, audit logs, credentials, generated reports) stays untouched on disk. Reactivating the subscription at any time restores access without re-onboarding.

15.3 Right of withdrawal (Consumer)

1. First cycle: the 14-day right of withdrawal expires at the moment the Consumer consents to immediate performance (art. 38 pt 13 CRA / art. 16(m) of Directive 2011/83/EU) and the first payment completes successfully. The consent is captured as a checkout-required declaration.

2. Renewals: each renewal is a separate digital-content supply delivered immediately upon successful charge — the right of withdrawal does not apply (art. 38 pt 13 CRA applied analogously).

3. The Consumer retains every CRA right concerning non-conformity of digital content (§8 of the Terms) — cancelling the subscription does not exclude or limit those rights.

15.4 Failed renewal

1. If a renewal payment fails (declined card, insufficient funds) the Seller attempts up to three retries over 7 days and notifies the Customer by email.

2. Once retries are exhausted the subscription becomes inactive at the end of the paid cycle — the CLI stops working. The Customer can update the payment method in the dashboard and reactivate at any time.

15.5 Price changes

1. The Seller may change the subscription price with 14 days' advance notice sent by email to the Customer.

2. A Customer who does not accept the new price may cancel — cancellation takes effect at the end of the current cycle and the prior price applies until that date.

15.6 License requirement during the subscription

The Customer agrees to maintain an active subscription for the entire period of CLI usage. Use of the CLI after the subscription has lapsed is technically blocked (the CLI verifies license status on every invocation) and legally treated as a breach of §11 of the Terms.

15.7 OAuth-authorized access to ad accounts & analytics

1. When the Customer authorizes Space Ads OS through the OAuth bridge at oauth.spaceads.agency, the resulting tokens grant the CLI the ability to read and (for Meta and TikTok) mutate the Customer's ad-platform assets within the scope the Customer selected at the consent screen. The Seller gains no rights beyond that scope and never assumes ad-account access in its own name.

2. Read-only by default. Every diagnostic, audit and report module operates strictly in read mode. No mutation runs unless the Customer explicitly invokes a mutation command and confirms the preview in plain language (the safety framework requires the literal string “yes”).

3. Safety bands. The Seller commits to the following per-channel mutation guardrails enforced in code (safety.LIMITS in each channel module):

• Budget changes capped at ±30% per mutation on all channels (Meta, Google, TikTok); Google target-ROAS / target-CPA changes capped at ±30%;
• Bid changes capped at ±25% per mutation (Meta, TikTok);
• Hard-blocked across all channels: REMOVE / DELETE operations on campaigns, ad sets, ads, audiences and pixels.

4. Audit log. Every mutation appended to logs/<channel>_changes.jsonl on the Customer's disk records timestamp, actor, account, object, before / after state, reason, and the mutation-reviewer agent verdict.

5. Limited Use of derived data. Data obtained through the OAuth federations is processed solely to perform the Customer's own instructions. The Seller will not use, retain, sell, or transfer such data for advertising, ML / AI training, or any commercial purpose unrelated to the Customer's use of the CLI. See §15 of the Privacy Policy for the full Limited Use commitment.

6. Independent revocation. The Customer may revoke any OAuth grant at any time directly with the provider (Meta Business Manager → Business Tools, TikTok Business Center → Members → Apps, Google Account → Security → Third-party access). Revocation is effective immediately, independently of the subscription, and does not entitle the Customer to a pro-rated refund.

7. Token deletion. Encrypted vault rows persist only while the integration stays connected. The Customer can disconnect any integration at any time in the account panel (Settings → Integrations), which deletes the stored tokens immediately; tokens are likewise deleted when the Customer deletes their account. See §15.6 of the Privacy Policy.

15.8 Recommendations, decisions and Customer responsibility

1. Space Ads OS is an analytical and execution tool that supports the Customer's decisions. Recommendations generated by the system (including by specialised AI agents) are advisory, may be inaccurate, and constitute neither advice nor a guarantee of any advertising results (including ROAS, conversions, leads or sales), which depend on factors beyond the Seller's control — the market, creative, budget and the advertising platforms' algorithms.

2. Every modification of advertising assets is performed solely upon the Customer's explicit, confirmed instruction (the safety framework requires a change preview and a plain-language confirmation). The Customer makes advertising decisions independently and is solely responsible for the changes they approve and for their consequences, including financial ones.

3. The Customer is responsible for the compliance of their campaigns, ad content and data with the policies and terms of the platforms (Google, Meta, TikTok) and with applicable law. The Seller is not liable for restrictions, suspensions or sanctions imposed by the platforms on the Customer's ad accounts.

4. The Customer is responsible for the correct configuration of their own accounts and credentials and for backing up their own data and settings. The change log (audit log) and configuration files are stored locally on the Customer's side; the Seller is not liable for their loss on the Customer's side.

5. Paragraphs (1)–(4) neither exclude nor limit the Seller's liability for defects of the software itself (non-conformity of the Digital product with the contract) under §8 and under mandatory provisions of law.

15.9 Service availability, third-party services and force majeure

1. The Seller provides the service with due diligence and makes efforts to keep the CLI and the licensing infrastructure continuously available. Vis-à-vis B2B Customers the Seller does not guarantee uninterrupted availability and may carry out planned maintenance, where feasible outside peak hours.

2. Space Ads OS depends on third-party services — the APIs and OAuth bridges of Google Ads, Meta, TikTok and Google Analytics 4, and the model provider (Anthropic) and the Claude Code environment. Outages, interruptions, changes or deprecations of these interfaces, token revocations and platform decisions (including account suspensions) are beyond the Seller's control, do not constitute non-conformity of the Digital product with the contract and do not give rise to the Seller's liability. The Seller makes efforts to adapt the CLI to changes in these interfaces within the maintained subscription.

3. Use of the CLI requires active access to the Claude Code environment (Anthropic) on the Customer's side. The Seller is not liable for the availability, terms or costs of Anthropic's services.

4. Neither Party is liable for non-performance or improper performance to the extent it results from force majeure — an external event that is unforeseeable and impossible to prevent (including provider infrastructure outages, cyberattacks, acts of public authority, natural disasters).

5. The limitations in this section apply subject to the rights of Consumers and Sole-trader Consumers under mandatory provisions of law, including the right to conformity of the Digital product with the contract and to continuity of its supply (§8).